Working at FLHSMV
Our people are at the heart of everything we do. We offer an array of employment opportunities including business administration, customer service, information technology, and public safety.
Explore our career areas below to see if we have a role that’s right for you. Then check out our current openings for a list of available positions.
Don’t see what you’re looking for in our current openings? Check back soon as we’re continually adding new opportunities.
If you would like a career where your talents can have a positive impact in the lives of all Floridians and visitors to this state, come work with us!
- Administrative Support
- Data Analysis
- Human Resources
- Management Analysis
- Public Relations & Communications
- Purchasing & Contracts
- Training & Development
AccountingOur Accounting positions perform work processing, examining, analyzing, or interpreting accounting records or other financial information to ensure that revenue, accounts payable, payroll, and other accounting information is accurate and handled in compliance with related laws, rules, and regulations. Responsibilities may include financial reporting activities; auditing and reconciling financial information; receiving and distributing revenue; conducting inventories; managing property; processing invoice payments; completing interagency journal transfers; and issuing travel reimbursements.
• Accountant II, III & IV
• Professional Accountant Specialist
• Senior Professional Accountant
Administrative SupportOur Administrative Support positions perform a variety of administrative and operational support activities in support of program services and operations. These positions can be found throughout the agency, and the specific responsibilities vary depending on the position - from broad business operations support to specialized legal assistance. Responsibilities may include drafting correspondence and other documents; scheduling appointments; purchasing supplies; scanning, organizing and maintaining files; entering, retrieving, and maintaining data in electronic records and databases; researching and compiling information for periodic reports or other purposes; reviewing documents for accuracy, completeness and compliance; and handling requests for information.
• Administrative Assistant I & II
• Office Operations Consultant I
• Paralegal Specialist
• Records Specialist
BudgetOur Budget positions ensure that FLHSMV has sufficient financial resources to carry out its mission. There are central budget positions responsible for ensuring FLHSMV’s long-term financial solvency by overseeing budget activities agency-wide, and positions within the divisions who coordinate budget activities for the division. Responsibilities may include analyzing budget, account, and other financial information; preparing financial reports; examining budget information for completeness, accuracy, and conformity with laws, policies, and regulations; performing multi-year revenue and expenditure projections; and conducting long-term financial planning to ensure future expenditure and budgetary needs are met.
• Budget Specialist
• Budget Analyst
• Grant Specialist
Data AnalysisOur Data Analysis-focused positions serve as data analytics subject matter experts and can be found throughout the agency, from broad business operations analysis to specialized traffic crash analysis. These positions provide management and key stakeholders with the information needed to monitor program efficiency and effectiveness and make data-driven decisions regarding operation and service strategy. Responsibilities may include researching, collecting, and transforming data; creating data visualization dashboards; establishing data performance metrics; generating reports; interpreting and summarizing data to determine data trends; identifying data collection or extraction issues; recommending solutions to improve data quality; and developing data solutions for strategic management and performance measure monitoring and reporting.
• Business Intelligence Analyst
• MS Analyst I, II & III• Research & Statistics Consultant
Human ResourcesOur Human Resource positions help FLHSMV attract, retain, and support the members that carry out FLHSMV’s mission. These positions are responsible for administering all aspects of personnel rules, regulations, policies, and procedures as it relates to employees and applicants. The work is divided into functional areas such as recruitment and selection, attendance and leave, performance management, employee relations, classification and compensation, benefits administration and personnel action processing, and employee record management. In addition to our central human resource positions, there are also human resource liaison positions within the divisions.
• Personnel Technician I, II & III
• Personnel Services Specialist
• Human Resource Analyst
Management AnalysisOur Management Analysis positions perform work designed to help overcome process and system issues, ensure operational and service goals are met, and help plan for the future. These positions can be found throughout the agency, and the specific responsibilities vary depending on the position. In general, the work involves researching, analyzing, and compiling data for special projects, system enhancements and reports; assessing operational processes and service performance measures to identify issues and opportunities for improvement; providing insights and recommendations to eliminate process inefficiencies, achieve better performance, and help guide strategic direction; and assisting in the implementation of new processes, programs, or systems.
• MS Analyst I, II & III
• MS Business Consultant I, II & III
• Operations Review Specialist
• Planning Analyst
• Planning Consultant
Public Relations & Communications
Our Public Relations and Communications focused positions are a critical part of the process in which the department conveys its mission and values to its members and customers. As the Office of Communications works with program areas to disseminate messages, whether from department leadership, FLHSMV.GOV, employee emails, statewide safety and education campaigns, social media posts press releases or consumer safety materials, the goal is to provide a positive flow of information internally and externally to build FLHSMV as a trusted brand in the pursuit of A Safer Florida.
• Public Information Specialist
• Public Information Officer
• Market Research Analyst
• Graphics Consultant
• Web Manager
Purchasing & Contracts
Our Purchasing and Contract positions oversee procurement and contract processes to ensure applicable laws, rules, and regulations are followed. This work may include negotiating, drafting, and issuing contracts on behalf of the agency; administering department contracts and agreements; serving as the designated contract manager for agency contracts such as the mail services contract; maintaining all agency memorandums of agreement and other executed two-party agreements; coordinating bid solicitation activities; or reviewing and processing requisitions for goods and services.
• Business Operations Specialist
• Contract Analyst
• Contract Consultant
• Contract Management Analyst
• Purchasing Specialist
• Senior Procurement Consultant
Training & Development
Our Training and Development positions seek to enhance agency effectiveness and increase member engagement and retention by designing and delivering training and other professional development opportunities to our members. This work may include training-needs assessment, curriculum development, and training delivery for job specific training or for overall professional competency development.
• Research and Training Specialist
• Operations Review Specialist
- Customer Service Call Center
- Driver License Issuance
Customer Service Call CenterOur Customer Service Center is a fast-paced call center that answers more than 4,000 calls per day, 5 days a week. These call-center positions handle calls, emails, faxes, and correspondence with internal and external customers relating to driver license and motor vehicle registration issues, as well as other inquiries, such as clearing suspensions or explaining compliance requirements for insurance. We have centers located in Tallahassee and Kissimmee; however, most of these positions are eligible for remote work.
• Customer Service Analyst II
• Field Support Analyst III
Driver License IssuanceOur Driver License Issuance positions provide driver license- and identification card- issuance services to the public. This work may include determining and verifying driver eligibility and compliance; administering driving tests; collecting customer payments; and issuing driver licenses, temporary licenses, and identification cards. In many counties, these services are carried out by our Tax Collector agents; however, FLHSMV operates 14 field offices in Broward and Miami-Dade counties. In addition, we have 14 Florida Licensing on Wheels (FLOW) units which partner with various agencies to bring driver and motorist services to communities and customers throughout the state who may otherwise have difficulty with access to department services.
• Driver License Examiner
• Community Outreach Specialist
- Facility Infrastructure
- Facility Services & Logistics
- Maintenance & Repair
CustodialOur Custodial positions are responsible for performing housekeeping and janitorial duties at our headquarters location in Tallahassee. These duties consist of cleaning and sanitizing public and non-public areas of the building including lobby, restrooms, waiting areas, customer service areas, elevators, and screened porches.
• Custodial Worker
Facility InfrastructureOur Facility Infrastructure positions perform work related to facility planning, construction, and safety. Specific responsibilities may include assisting with the planning, project oversight, and contact administration of design, renovation, and construction projects for the agency; working with architects, engineers, and other contractors to ensure sound design, development, and completion of projects; ensuring that facilities meet functionality, safety, and ADA compliance standards; and assisting in the development, implementation, and on-going monitoring of emergency response, risk mitigation, and facility safety plans, policies, and procedures.
• Construction Projects Consultant II
Facility Services & LogisticsOur Facility Services and Logistics positions perform activities in support of central supply and print shop services and operations. Specific responsibilities vary depending on the position. Examples of work include shipping and receiving supplies and equipment, managing inventory, assisting with office moves, producing printed media through the use of printing presses and high-volume duplicating equipment, setting up, and processing bindery work, etc.
• Printer II
• Stores Analyst
• Stores Consultant
Maintenance & RepairOur Maintenance positions are responsible for performing a variety of skilled maintenance, construction, modifications, and repairs related to the upkeep of the buildings, grounds, and equipment. Most of these positions are located in Tallahassee, but there are a few field positions in Jacksonville and Miami-Dade County.
• Maintenance Mechanic
SecurityOur Security positions perform a variety of front lobby security desk and building-monitoring activities to ensure building security and member safety at our headquarters location in Tallahassee. Depending on the time of day, this work may include greeting all visitors and providing relevant sign-in and service-referral information in reference to visitors’ needs; issuing access control security badges in accordance with established policy; coordinating with office staff and monitoring visitors to prevent unauthorized access; monitoring interior and exterior closed-circuit television monitors; conducting security patrols inside the building and outside in parking areas; and handling potential security incidents.
• Security Officer
- Application Development
- Cyber Security
- Database Administration
- IT/Desktop Support
- IT Project Management
- Network & System Administration
Application DevelopmentOur Application Development positions work with some of the latest development technologies to conduct work involving the design, development, modification, testing, installation, implementation, documentation, and support of agency desktop and mobile applications. Most of these applications are designed in-house, and these positions are involved in new development, strategizing conversion of legacy systems, and maintaining current FLHSMV applications.
• Application Systems Programmer I, II & III
Cyber SecurityOur Cyber Security positions utilize next-generation cybersecurity services and tools in ongoing support and administration of FLHSMV’s information security program. This includes formal risk assessments and recommendations for remediation, Security Information Event Management (SIEM) administration and analysis, coordination with the agency’s Managed Security Services Provider (MSSP), and administration of cybersecurity control solutions.
• Senior Info Tech Business Consultant
Database AdministrationOur Database Administration positions are either Oracle or SQL focused. They are responsible for ensuring the integration and effective retrieval of data for both internal applications and external communications by establishing business rules, maintaining documentation of data, reporting protocols, and assisting in the development and implementation of best practices for the management of the FLHSMV data environment.
• Senior Database Analyst
IT/Desktop SupportOur IT/Desktop Support positions serve as the initial points of contact for reporting FLHSMV information technology issues, and they resolve incident and service requests such as network outage, inoperable hardware or software, software installation, password resets, and relocation services.
• Telecommunications Specialist III
• Distributed Computer Systems Analyst
• Office Automation Analyst
IT Project ManagementOur IT Project Management positions are responsible for the overall direction, coordination, implementation, execution, control, and completion of specific IT projects to ensure consistency with FLHSMV strategies, commitments, and goals.
• Senior Project Manager
• Business Relationship Management Analyst
Network & System AdministrationOur Network and System Administration positions are responsible for a broad range of vital telecommunications, networking, and consulting services to enable internal departments and external partners to utilize network technologies to better meet their business needs. This includes planning, designing, implementing, and maintaining network connectivity to over 400 field-site locations.
• Systems Programmer I, II & III
- Administrative Review
- Fraud Analysis & Mitigation
- General Counsel
- Medical Review Program
- Regulatory Compliance
Administrative ReviewOur Administrative Review positions are dedicated to improving the safety of Florida’s roadways, while at the same time providing excellent customer service and due process for drivers whose driver license or driving privilege has been suspended, revoked, canceled, or disqualified. This work includes conducting review hearings for a variety of reasons, such as roadside suspension, hardship, show cause, and hearings for dealers and mobile home installers. We have Administrative Review positions working out of eight offices statewide. These offices are located in Clearwater, Jacksonville, Lauderdale Lakes, Miami, Orlando, Pensacola, Tallahassee, and Tampa.
• Administrative Hearing Officer I & II
• Attorney Hearing Officer
Fraud Analysis & MitigationOur Fraud Analysis and Mitigation positions seek to protect consumers from identity theft and motor vehicle fraud, and to protect the integrity of driver licenses and other identity documents issued by the agency. This work may include reviewing initial reports of fraud from issuance offices, law enforcement agencies, and the general public; conducting detailed investigations into suspected motor vehicle and driver license fraud; conducting in-depth analysis of gathered data to identify and determine underlying facts and reasons; writing detailed reports of findings and taking appropriate administrative actions on driver license and motor vehicle records, or referring cases to law enforcement for possible criminal investigation as appropriate; observing fraud patterns and trends in cases to predict consumer vulnerabilities; and developing fraud mitigation strategies such as strategies for identity-theft avoidance, deterrence, and detection.
• MS Analyst II & III
General CounselOur General Counsel positions provide legal representation and advice statewide. The cases vary from civil forfeitures to defense of departmental orders and civil actions, injunctions, appeals of traffic cases involving state troopers, personnel actions, bid protests, and consumer protection before the Division of Administrative Hearings, every county and circuit court in the state, up to the district courts of appeal, the Florida Supreme Court, and even the United States Supreme Court. We have General Counsel positions working out of 10 offices statewide. The central office is located at FLHSMV’s Tallahassee headquarters, and there are satellite offices located in Bradenton, Jacksonville, Lake City, Lake Worth, Miami, Ocoee, Orlando, Panama City, and Tampa.
• Assistant General Counsel
• Senior Assistant General Counsel
• Chief Legal Counsel
Medical Review ProgramOur Medical Review Program positions, in coordination with FLHSMV’s Medical Advisory Board, are responsible for evaluating drivers who potentially have physical, mental, and visual deficits that could interfere with their ability to safely operate a motor vehicle. These members proactively address and discuss with motorists the many deficits that could impact safe driving on our roadways.
• Motorist Services Specialist
• MS Compliance Officer I, II & III
Regulatory ComplianceOur Regulatory Compliance positions examine, evaluate, inspect, monitor, and investigate eligibility or conformity with laws and regulations governing legal compliance of the programs, services, and business entities over which FLHSMV has regulatory oversight. These positions can be found throughout the agency and the specific responsibilities vary depending on the position. Some of these regulatory areas include commercial motor vehicle carrier issuance and registration, credentialing process quality assurance, dealer licensing, driver education/third-party test administrator oversight, driver responsibility, and mobile/manufactured home inspection.
• Dealer Assistance Specialist
• Motorist Services Specialist
• MS Compliance Officer I, II & III
• MV Compliance Examiner
• Senior MV Compliance Examiner
- Crime Intelligence Analysis
- Florida Highway Patrol (FHP)
- Law Enforcement Dispatch
- Safety Education
Crime Intelligence AnalysisOur Crime Intelligence Analysis positions are responsible for providing multi-faceted, strategic criminal intelligence support to internal and external stakeholders. This work includes collecting, analyzing, and disseminating intelligence information in support of criminal investigations and patrol operations. They use intensive analytic methodologies to identify opportunities to combat crime and security threats, including terrorism, human trafficking, gangs, fraud, and theft.
• Law Enforcement Intelligence Analyst I & II
• Senior Intelligence Analyst
Florida Highway Patrol (FHP)The Florida Highway Patrol (FHP) is a nationally accredited state law enforcement agency charged with enforcing the laws of Florida and ensuring the safety of the motoring public. Utilizing a comprehensive education and enforcement plan, along with state-of-the-art training, equipment, and technology, FHP provides professional law enforcement services to Florida’s 21 million residents and 110 million annual visitors while patrolling the state’s highways. Visit the Be a Trooper page for more information.
• Florida Highway Patrol Trooper
• Canine (K9) Handler
• Commercial Vehicle Enforcement
• Criminal Investigations
• Quick Response Force
• Unmanned Aerial Systems Team
Law Enforcement DispatchAs the first first-responders, State Law Enforcement Dispatchers are non-sworn communications professionals who serve as the vital link between the public and law enforcement, and they are crucial to maintaining the safety and welfare of the public and law enforcement officers. Visit the Be a Dispatcher page for more information.
• State Law Enforcement Dispatcher
• State Law Enforcement Dispatch Supervisor
• Regional Communications Center Manager
Safety EducationOur Safety Education positions develop resources and coordinate existing programs to enhance FLHSMV's mission of providing safety through education. This work includes researching and evaluating emerging safety trends; developing or collaborating with partner agencies on outreach programs targeting vulnerable road users (teen drivers, aging/senior drivers, motorcyclists, bicyclists, and pedestrians); and developing safety publications and materials (Class E and CDL Handbooks, Class E Skills Tests, etc.). The members travel statewide to events where education and outreach is provided to the vulnerable road users.
• MS Business Consultant III
Dave Kerner, Executive Director