Privacy Statement

Record Production Fact Sheet

  • The Driver Privacy Protection Act, 18 United States Code, Section 2721, keeps personal information private by limiting those who can have it.
  • DPPA restricts public access to your social security number, driver license or identification card number, name, address, telephone number and medical or disability information, contained in motor vehicle and driver license records. Additionally, emergency contact information and email addresses are restricted pursuant to section 119.0712(2), Florida Statutes.
  • Florida, and every other state in the country, provide driver and motor vehicle records within the guidelines of the Federal Driver Privacy and Protection Act (DPPA).
  • Under Florida law, motor vehicle and driver license information are public information.  Florida law outlines the fees for these public records to be produced.
  • Requesting parties can request personal information only if they meet an exemption covered by law.
  • Unless explicitly permitted by law, requesting parties never receive highly restricted personal information including an individual’s photo, social security number, medical or disability information.
  • DHSMV automatically blocks personal information in all motor vehicle and driver license records maintained at the department.
  • DHSMV does not seek out requesting parties to produce records. Any protected personal information must meet very specific exemptions in order to be produced. Produced records cannot be used for any marketing purposes and each requesting party is still liable under the federal driver privacy and protection act to use the data in accordance with federal and state law.
  • Every requesting party who submits a public records request for protected driver license and/or motor vehicle data must submit a statement of what records they are requesting and the matching federal Driver Privacy and Protection Act (DPPA) exemption. In order to receive the data, the requesting party must individually certify or enter into a Memorandum of Understanding (MOU) with DHSMV. A certification or MOU outlines the federal and state protections relating to the data, process for receiving the data, certification and attestation requirements and ramifications of any misuse. Not until a certification or MOU is signed by the head of the requesting party attesting that they understand and agree to comply with those regulations is data provided.
  • Per law, examples of requesting parties who may access personal information are:
    • Law enforcement agencies
    • Auto Manufacturers (for recalling vehicles or parts)
    • Government agencies or entities (to verify safe driving history)
    • Towing entities (to notify owners of towed or impounded vehicles)
    • Any person or agency that has written permission by the individual

Requesting parties, including media outlets, can request information under Florida’s public records laws. Each requesting party that receives and/or has access to protected data is still liable under the federal driver privacy and protection act to use the data in accordance with federal and state law.

A U.S. District Court has ruled on this issue, and explained DHSMV’s duty and authority related to the security of driver and motor vehicle records.

Customers with concerns regarding the dissemination of their information in accordance with state and federal law who would like DHSMV to research those concerns may complete a complaint form here.