FAQs on... - Answers
How can
I get a clearance letter?
The Division of Driver Licenses no longer issues
routine clearance letters to individuals applying for a
license in another state. Jurisdictions have access to
the Problem Driver Pointer System, which provides on-line
access and a letter of clearance is no longer needed.
The Division continues to deal with special or unusual
circumstances as they occur. Customer questions should be
directed to our Customer Services Center at (850)
617-2000.
How
can I get a copy of my driving record?
This information is not available from this department via the
Internet. However, it may be available from private vendors.
To obtain a copy of a driving record from your county court
clerk, see the list
of court clerks who provide this service.
To obtain a copy of a driving record from this department,
please submit a written request which includes the individual's
full name, date of birth or approximate age, social security
number, Florida driver license number (if available) and
the address where to send the record, along with the appropriate
fee to:
Bureau of Records
P.O. Box 5775
Tallahassee, Florida 32314-5775
If you wish to use next day delivery carriers, please send your request
to:
Bureau of Records
2900 Apalachee Parkway, MS 90
Tallahassee, Florida 32399-0575.
Cost for records are:
$2.10 3-year
$3.10 7-year or complete
$3.10 3 year, 7year or complete CERTIFIED
COPY
You may pay by personal check or money order made payable
to the Division of Driver Licenses. For high-volume requests
or corporate/business access to the driver license database,
please click here.
There
are errors on my driver license record. How can I get them
corrected?
Contact our Customer Service Center at (850) 617-2000
to have the record reviewed. Corrections, if any, will be
processed as quickly as possible.
My
driver license/ID Card was stolen/lost/destroyed -- what
can I do?
United States Citizen or Immigrant:
You can apply for a duplicate online by using the GoRenew, if your citizenship has been established
on your driving record.
- Or -
Go to your local driver license office and apply for a duplicate.
The fee is $10 and you must present two forms of identification.
The fee will be waived for a stolen license if a police
report has been filed. Please have a copy of the report
with you when applying for the duplicate license. (NOTE:
Proof of citizenship or legal presence may be required for
renewal, duplicate or replacement licenses/ID Cards. Please
come prepared to present an identification
document as proof of citizenship or legal presence.)
- Or -
If you are temporarily out-of-state, you can receive
a 90-day temporary permit. To request a permit, please write
to:
Bureau of Records
2900 Apalachee Parkway, MS 92
Tallahassee, Florida 32399-0575
Requests can also be processed by calling (850) 617-2000
or by e-mail.
Please provide your full name, date of birth, social security
number, Florida driver license number and an out-of-state
address. You must return to Florida to be issued
a duplicate driver license/ID Card. There is no fee for
the permit.
Non-Immigrant: If you are in Florida, you
must go to your local driver license
office and apply for a duplicate. The fee is $10 and
you must present proof of legal presence. The fee will be
waived for a stolen license if a police report has been
filed. Please have a copy of the report with you when applying
for the duplicate license.
Military personnel stationed outside of Florida
may apply for a duplicate online by using the GoRenew or through the mail. Please contact our Customer
Service Center at (850) 617-2000 or by e-mail.
A 90-day temporary permit will be mailed to you along with
duplicate license instructions.
Can
I renew my license/ID Card online?
United States Citizens only: Just use the GoRenew. Driver license
renewals (not ID Cards) can also be done by phone or by mail. If eligible to renew
by mail, you will be sent a renewal application about 45
days before your birthday. Just return the application along
with the appropriate fee in the enclosed envelope. An extension
sticker or new license will be sent to you. As part of the
"motor-voter" process you can complete an on-line voter registration
application for an initial registration in your county
of residence or make changes (i.e.,address change) to your
current registration.
NOTE: Commercial Driver Licenses (CDL), Valid in Florida Only Licenses
and licenses expired over one year cannot be renewed online, by phone,
or by mail. (NOTE: Proof of citizenship or legal presence may be required
for renewal, duplicate or replacement licenses. Please come prepared
to present an identification document
as proof of citizenship or legal presence.)
Non-United States Citizens: You must apply in
person at a driver license office
and present proof of legal
presence.
My license/ID
Card is about to expire and I'm temporarily out of the state,
what can I do?
You have a number of options. You can renew online. You may also
contact our Customer Service Center at (850) 617-2000 or
by e-mail
before your birthday. A 90-day temporary permit will be
mailed to you along with renewal instructions. As part of
the "motor-voter" process you can complete an on-line
voter registration application for an initial
registration in your county of residence or make changes
(i.e.,address change) to your current registration.
Yes. You can apply online by using the GoRenew, if your citizenship has been established
on your driving record.
- Or -
You can request an extension of your license by writing:
Bureau of Records
2900 Apalachee Parkway, MS 92
Tallahassee, FL 32399-0575
Requests can also be processed by calling (850) 617-2000
or by e-mail.
You will receive an extension card that will keep your Class
E license valid until 90 days after your discharge from
military service. Please keep the card with your license
and present it with your military ID. The card is free of
charge and available to all active duty members of the armed
forces and their dependents (spouses, children, and step-children
under 21 living in the same household).
The extension card is only available to
military personnel who are stationed outside Florida and
have a license which expired after July 1, 1995. If your
license expired prior to July 1, 1995, you may request
renewal forms to be mailed to you. As part of the
"motor-voter" process you can complete an on-line
voter registration application for an initial
registration in your county of residence or make changes
(i.e.,address change) to your current registration.
I'm in the military
stationed outside of Florida and my license/ID Card was
stolen/lost/destroyed. How do I get it replaced?
You can apply for a duplicate online by using the GoRenew, if your citizenship has been established
on your driving record.
- Or -
Military personnel who have lost their license/ID Card or
had it stolen may receive a duplicate license through the
mail. Please contact our Customer Service Center at (850)
617-2000 or by e-mail.
A 90-day temporary permit will be mailed to you along with
duplicate license instructions.
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