Photo/Story Gallery 2007

Duty Officers Recognized for Hard Work

Major Rick Carpenter, JRCC Duty Officers Amy Johns, Don Sheldon, Dawn Powell, and FHP Captain Keith GastonEvery day we depend on the skill and commitment of our FHP Duty Officers. They affect numerous lives by responding to emergency calls, dispatching troopers and other law enforcement officers, providing support, and delivering services in a professional manner to the citizens we serve.

Pictured left: Major Rick Carpenter, JRCC Duty Officers Amy Johns, Don Sheldon, Dawn Powell, and FHP Captain Keith Gaston

FWC Duty Officer Walt Segovis, FHP Duty Officer Michelle Christiansen, FHP Duty Officer Lesley Holt, and TRCC Senior Clerk Melissa Beck.Jacksonville Regional Communications Center (JRCC): Recently, Troop B Commander, Major Rick Carpenter and Lake City District Commander, Captain Tim Culhane delivered a cake made especially for Troop B Duty Officers to the JRCC for the duty officers to enjoy. Major Rick Carpenter presented Captain Keith Gaston and the Troop B Duty Officers a Special Recognition Award for their dedication and hard work.

Pictured right: FWC Duty Officer Walt Segovis, FHP Duty Officer Michelle Christiansen, FHP Duty Officer Lesley Holt, and TRCC Senior Clerk Melissa Beck.

Major Rick Carpenter, JRCC Duty Officers Amy Johns, Don Sheldon, Dawn Powell, and FHP Captain Keith GastonTallahassee Regional Communications Center (TRCC): The TRCC Duty Officers and Duty Officer Supervisors continually deliver excellent public services in a professional manner to our citizens. TRCC’s Duty Officers were recently visited by numerous field troopers who thanked them for their help and the critically important duties they perform each day for them.

Pictured left: Members of the LRCC enjoy pizza provided by FHPA.

To show their appreciation several brought treats for them during this year’s National Telecommunication Week, including fresh bagels and homemade cakes made by the staff and administrative assistants at General Headquarters. Williams Communications in Tallahassee provided food from Pizza Hut for every shift later in the week. In addition, FHP’s Command Officer’s Association provided the funds to offset the cost of dinners on all three shifts so employees could enjoy Sonny’s Barbeque or a pot-luck T-bone steak dinner. Troops H & A sworn personnel would like to thank all of the Duty Officers and Duty Officer Supervisors for the job they do to ensure officer safety and competent public service.

Lake Worth Regional Communications Center (LRCC): A recognition luncheon was held recently in Palm Beach Gardens to honor FHP Duty Officers and Duty Officer Supervisors. Area communications professionals met for training exercises, and used the opportunity to shared information on training needs and future events. A one-day cruise was offered as one of many special events that telecommunication officers from various police agencies were invited to participate in during the week. Troop L’s Florida Highway Patrol Auxiliary (FHPA) unit provided a pizza lunch to all working dispatchers at the LWRCC Center on Thursday to express a heartfelt thanks for all the hard work and protection duty officers provide each day.

According to Colonel Chris Knight, FHP Director, “Each day, millions of Florida’s citizens and visitors depend on the skill, expertise and commitment of our duty officers and duty officer supervisors who help save countless lives by answering emergency calls for assistance, dispatching troopers and officers from other state agencies, and providing moral support to citizens in distress.”

Colonel Knight continued to say, “Many times our communications personnel are taken for granted. Our duty officers and duty officer supervisors do an exceptional job, and serve as the lifeline for troopers and other law enforcement officers working the road. Our duty officers and duty officer supervisors are known as the voice without a face to the public, and are normally the first to receive the call when assistance is needed. It is a unique and talented person who can do the job of a duty officer, and do it well. Please take the opportunity to appreciate and thank our duty officers and duty officer supervisors for the job they do throughout the year.”