December 18, 2007


TO:                  Tax Collectors and License Plate Agencies


FROM:            Carl A. Ford, Director

                        Division of Motor Vehicles


SUBJECT:      Customer Service Center Phone Number


                        The department implemented a new telephone system in February 2007 within the Customer Service Center.  The phone number to replace 850-922-9000 is 850-617-2000.  In order to provide a smooth transition, the department has maintained a message on the old number that provides the new number.  In April 2008 the old number will be disconnected.  All procedures and forms are in the process of being updated to reflect the new number. 


                        If you have any questions or need further clarification, please contact your Tax Collector Helpdesk Representative.