September 12, 2006


TO:                  Tax Collectors and License Plate Agencies


FROM:            Carl A. Ford, Director

                        Division of Motor Vehicles


SUBJECT:       Request to Merge Customers


                        The department is currently researching FRVIS customers (especially lienholders) in an attempt to identify those customers who may possibly be one and the same.  Once identified as the same customer, these customers will be merged into the target customer (correct company), in an effort to reduce our customer files.  If your employees identify or are aware of any lienholders/customers that they feel should be merged, please fax a list of these customers to Lynn Sailor at:  (850) 921-6987.  The department will examine the records and contact these customers in order to obtain the following:






                        If you have any questions or need further assistance, please contact Lynn Sailor by e-mail at or by telephone at (850) 487-0700.