To: Tax Collectors and License Plate Agents

From: Carl A. Ford, Director

Subject: NMVTIS Inquiry

Advisory Date: 06/16/03

Implementation Date: 06/23/03

Advisory Number: : T03-04

Effective with the July FRVIS Release, the National Motor Vehicle Title Information System (NMVTIS) Inquiry will be available for all FRVIS users.

To make an inquiry to NMVTIS, enter the Search Type and VIN; then press the SEARCH button. All data returned by NMVTIS and the State of title is displayed on the various screens provided. The most pertinent information is presented on the main inquiry screen so that in many cases no further examination will be required. Push buttons are provided to investigate any error messages that are returned and to look at lien information when it is available. The MORE buttons beside the owner name, title response date, brand date, and theft case number allow you to see whatever additional data was provided on each of these topics.

The following types of search are available:

Used Vehicle Inquiry – will return vehicle and title information from the state of title if the state is a participating NMVTIS state. Up to 25 occurrences of brand information from every participating state will also be returned. If the vehicle is titled in a state that is not yet participating but the vehicle was added during the original load of the NMVTIS files, the fields in the TITLE RESPONSE/VIN POINTER box will be filled but no vehicle/title information will be available. Theft data about the vehicle will only be returned if the THEFT SEARCH box has also been checked.

If there are multiple occurrences of the VIN on the VIN Pointer file, all occurrences will be returned without any vehicle/title information. You may then make a 2ndinquiry using the VIN and the title number/state of title combination to obtain the vehicle/title information for that VIN from the specified state.

New Vehicle Inquiry – will return vehicle information provided by the manufacturer from the MCO file. Up to 25 occurrences of brand information from every participating state will also be returned. Many manufacturers are not yet updating the MCO file so MCO data is often not available. If the VIN is found on the MCO file and the vehicle has already been titled in another state, the state of title will also be returned. You will then want to make a Used Vehicle Inquiry to obtain title information from the titling state. Theft data about the vehicle will only be returned if the THEFT SEARCH box has also be checked

Theft Only Inquiry – will return any report of theft made to the NCIC. Brand data and data concerning the vehicle from the state of title will not be received using this type of inquiry.

Control Search – will return data from the DHSMV file of previous NMVTIS inquiry responses. You must enter either the VEH CONTROL number or the THEFT CONTROL number that was created when the inquiry was first made to NMVTIS. If you need to look again at NMVTIS data for a particular VIN that was inquired upon earlier in the day, use a Control Search to see the response that was received and avoid needing to make a second inquiry to NMVTIS. A Control Search inquiry is also useful when a supervisor is needed to resolve an issue but is not currently available. When the supervisor becomes available, the clerk can make a Control Search to view the response without waiting for another inquiry to be made.

The NO WAIT feature can make inquiry to NMVTIS more efficient. By placing a check in the NO WAIT box, multiple inquiries can be sent to NMVTIS without waiting for the response to be returned. As the inquiry is sent, the VEH CONTROL and/or THEFT CONTROL numbers will be filled. You may record the control number(s) created when each inquiry is first made and use them later to make a CONTROL SEARCH after the responses have been received. This feature can be useful if response time is running slow or numerous inquiries to NMVTIS are needed.

Errors returned by NMVTIS can be viewed on the INQUIRY ERROR DETAIL screen. You are given the option to view any errors before seeing the response for the query. Or, you may view the errors after seeing the NMVTIS response details by pressing the ERROR push button. If the inquiry was made to both the VIN Pointer files and the Theft file, the same error might appear in both sections on the Error screen. Beside each error is a check box and a push button to view the action to follow that is recommended by DHSMV when this error is received. An action to follow is available only if the box is checked. The action table is not fully populated at this time; the DMV HELP DESK will be adding proposed actions as they learn of error messages that require explanation.

The average response time for a Used Vehicle Inquiry has been 4-7 seconds. This may change when the entire state begins using the Inquiry. The time required to receive the response is displayed in the Lapsed Time field in the Technical Information box. Occasionally the response is very slow. The system will send a "Timed Out" Error if no response is received within 16 seconds. If this occurs, instead of making another inquiry, use the VEH CONTROL and/or THEFT CONTROL numbers that are returned to make a Control Search at a later time.

This is the first step toward the full implementation of NMVTIS. We strongly suggest that you perform a NMVTIS Inquiry before every original transaction to familiarize yourself with the screens and error messages.

We also ask for your patience. As with the implementation of FRVIS, challenges will arise. The department and tax collector community will support each other through this process and by doing so will make the transition a much more pleasant experience.

If you have any questions regarding NMVTIS, please call your Help Desk at 1-800-529-1780.