Tommy Edwards is New Assistant Deputy Executive Director for Motorist Services
CONTACT: Robert Sanchez
Public Information Administrator
June 16, 2001
TALLAHASSEE – The Florida Department of Highway Safety and Motor Vehicles today announced the appointment of Tommy Edwards, 59, as its new Assistant Deputy Executive Director for Motorist Services. He succeeds Candice Crawford.
The position was created in 1999 to support the DHSMV’s mission by integrating functions of the Divisions of Driver Licenses and Motor Vehicles. The goal is to provide motorists with one-stop service for vehicle, vessel, and driver transactions.
In furtherance of that goal, the driver and vehicle databases, formerly separate, already have been merged into a motorist database. The department is also introducing "one-stop service" for driver and vehicle transactions at locations in Pensacola and Tallahassee. This means motorists won’t have to go to different offices for licenses and license plates.
In 22 counties, the local tax collector already provides both vehicle, vessel, and driver services. Legislation passed during the 2001 session created a task force to examine further the feasibility of the tax collectors becoming DHSMV’s exclusive agents for both vehicle and driver services. The DHSMV also has established a customer service phone unit of 90 employees to receive and respond to calls relating to motorist services.
Edwards received his accounting degree from Mississippi State University in 1964. He worked in public accounting before moving into private industry. He spent 14 years with a cable manufacturer, where he gained a variety of experience in accounting, budgeting, forecasting, labor relations, and plant management. He later gained 12 years of customer service and entrepreneurial experience as the proprietor of a retail hardware business in Blountstown.
Edwards has spent 11 years with DHSMV in positions with ever-increasing levels of responsibility. For the past six years, he has served in the number two job in the Division of Driver Licenses. He was exposed to all aspects of the driver license program, from financial responsibility to customer services. He has supervised a field staff of 1,000.
Edwards and his wife, Debbie, reside in Blountstown. They have two grown children and two grandchildren.
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