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Bonjour,

On Saturday, April 7 2012, our motorhome engine stopped, as we came to the first I-95 exit (337?) to Jacksonville. Fortunately, we got off the traveling lanes. Traffic was quite heavy at about 4 that afternoon. We called our road assistance service and towing was alerted. we smelled and saw that the ignition switch had burned!

But where should we go, 1600 miles from home in Sherbrooke, Quebec, Canada?

Officer Troxel came along and made sure the safety measures were adequate for all motorists going by. We explained that we needed to be towed to 1-a GM shop where we could park for Saturday and Sunday and 2- which was an authorized Workhorse service center.

Officer Troxel found two GM dealers close by and reached Coggin, the closest one on Philips Highway. Their service manager confirmed that they could fill our two needs and start on the repairs on Monday.

We want to thank Officer Troxel and let you know that he helped us also by his calm and smile: how we needed that at the time!

With our gratitude for the services of the Florida Highway Patrol,

Pierrette L. Mathieu and Jacques Mathieu

 


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