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On a recent trip to Orlando, we were having several problems with a car that we had purchased from a dealer there as well as in finding our way to the airport. Trooper Muniz stopped us rgarding the car and got that straightened out and then a bit later (after we had taken the wrong road 3 times), he ran into us again and realized we were lost souls. He very kindly took the time to not only explain what we needed to do to find our hotel but also printed out directions from his computer.

He was kind, helpful and kept a smile on his face the entire time. It is very infrequent that I deal with police but generally speaking, they have had attitudes that somehow make them believe they are better than the average person. It was a pleasure to have someone genuinely interested in assisting us and in doing it in such a pleasant manner.

Our thanks to Trooper Muniz for helping us through a very frustrating situation.


Elizabeth Packer Bassett JD
President & CEO
Renaissance Administration LLC


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