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Outstanding service

To whom it may concern:

I would like to express my gratitude to the highway patrol officer who came to our assistance during a road incident we experienced on our way back from Florida.

One of the tires on our RV came apart on the road. I did not have the right tools to remove the tire and my wife had called AAA for assistance. While waiting for help; Trooper Craig A. Gaines spotted us and came to inquire if we were OK.

After finding out our predicament; trooper Gaines offered to let me his tools from his patrol car. He stayed with us until we were ready to get back on the road.

He was extremely polite and very helpful, Making us feel safe.

I know he was " just doing his job" but I want to make sure, that, from thepoint of view of a traveler, Trooper Gaines is a great asset to FHP.

Thank you for your great service to the community.

R. Loucel
Livingston, Texas.


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