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To whom it may concern. I want to take the time to mention an amazing trooper that serves our state: Mrs. Karen Howard. She took such great care of us a couple of weeks ago when we were stuck at 3am on the side of the road near an exit with not open service station (south on I95). We had a large white trailer being pulled by a red expedition. The right tire was flat on the trailer and it was flat on the ground. With her help we finally got it off and put the spare on just to find out that it was flat as well. She helped us get air into it and off the exit to a station with a strong pump. The tire iron I had didn't even fit the tire. Without her great help and servant attitude we would've been in real trouble. She was fantastic! We eventually got to West Palm Beach at 10:30 that morning (driving from Atlanta), which was a long haul. I don't know what we would've done without her. I can only wonder how many countless others she's helped in the same way. She deserves recognition for her hard work and dedication to highway safety and troubled individuals like us. Thank you!

Heath Bertram
(and Lori, Madisen, and Anastasia)


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