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To Whom It May Concern:

On March 27, 2010, I was involved in a minor accident at the Fort Drum Service Plaza. Trooper Smith, ID#2274 (I believe this is the correct # as it was faint on the paper) was the attending trooper. I would like to take a moment to express my gratitude and appreciation for the manner in which she conducted herself while investigating this incident. I was very distraught on that day due to a serious illness that my father was suffering. He had been hospitalized and I was en-route to see him when the accident occurred. Trooper Smith was extremely professional in handling this incident and was of tremendous comfort to myself. I hope that she is a reflection of how all Florida Highway Patrol Troopers conduct themselves. Please extend my sincere gratitude to her for her ability to make an unfortunate incident a bit more bearable.


Cynthia Wigand
Plantation, Florida


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