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I would like to commend Trooper J.A. Ratcliff (Lake County) for his assistance on a traffic crash I had today. (FHPD10OFF036471) His response to my crash (Veh VS Deer) was quick and immediate. The crash happened a short distance from my home, and Trooper Ratcliff was kind enough to meet me at my home, instead of having me sit on the side of the road (after a very-long day at work). Not only was Trooper Ratcliff quick and professional with the crash itself, but provided my wife and I alot of information on FHP (employment stuff) that was very beneficial. In today's stressful world, it was a pleasure meeting someone of the caliber of Trooper Ratcliff. I wish all Troopers could take his personality. He is an OUTSTANDING representative of the Florida Highway Patrol.

Daniel J. Snyder
Eustis - FL


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