To Whom It May Concern:
I am writing this letter to highlight our experience with a Florida Highway Patrol officer, Trp. TK Putnel, badge #2798.
My daughter and I were driving northbound on Interstate 75, returning to Canada following a holiday in Longboat Key, Florida. It had been raining heavily and our car began to hydroplane across the highway right near a Gainesville exit. Our car fishtailed as I tried to regain control and we slammed into the guardrail. Fortunately, no other cars were involved in this incident. The car was heavily damaged and not drivable.
First the paramedics arrived and then someone from the sheriff's department. Although both of us were very shaken and sore, thankfully we were not seriously hurt. The officers waited with us until Trp T. K. Putnel (badge # 2798) from the highway patrol arrived.
Officer Putnel was remarkably caring and extraordinarily helpful. I was, to say the least, very distraught and in pain. Having had the accident out of our home country, on a National Holiday, I was at a loss as to how to make the necessary notifications. The officer calmly coached us through the process and assisted us in making decisions and arrangements for the towing of the car and making our way back to Canada. He even helped us check for the availability of flights and did an Internet search to help us contact our insurers. He reassured us that the car would be well looked after by the towing company (Shelby's Towing) and then Officer Putnel offered to drive us to the airport himself. His kindnesses were well beyond the job description of a highway patrol officer
Today, too often, the media report bad news and the negative side of human nature. It is important to note when people surprise you with their compassion and kindness.
Thank you Officer Putnel. My daughter and I will always remember the wonderful Highway patrolman from Gainesville.
Richmond Hill, Ontario, Canada