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Dear Sirs

I would like to report a pleasant experience in an unpleasant time. My wife’s car was hit in a parking lot yesterday by another driver. Fortunately, no one was injured. When 911 was called they dispatched the Highway Patrol although the incident was in a parking lot. Trooper Howard (no relation or kin) was dispatched. She stated it was not actually her jurisdiction however, since the St Johns County Sheriffs officer was not near the incident she stated she would issue the report. She was timely, polite and did appropriately admonish the young man that made a poor judgment call with his driving. Her working the incident saved us all a considerable amount of time. Her spirit of cooperating with the local Sheriff’s office and handling the incident was appreciated.

I just wanted to let you know we appreciate her professionalism and not being unkind to her, I do not hope to see her again either in an accident or due to my driving. Thank you for all each of you in law enforcement do to protect all of us.

Jeff Howard
Ray Howard & Associates
Jacksonville FL


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