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To whom it may concern;

I would like to take a moment to let you know how appreciative I am to your trooper, PC Hooker. Last Monday, I was involved in a minor car accident on SR 50 and the 417. This was my first accident I have ever been involved in and I really had no idea what to do. Given the circumstances of the accident and the questionable nature of the other driver, I was more then a little nervous as I waited for the officer.

Trooper Hooker was extremely helpful in advising me on what I needed to do to make sure this was handled appropriately. He even followed up to check on some missing information. His help made a very unpleasant experience a little better.

I know a minor fender bender is not high on the list of issues for law enforcement, especially here in Orlando. However, I really appreciated Trooper Hooker treating it as if it was. He gave my accident the same level of concern and respect he would any other crime. It was important to him that I found justice too.

I have had a series of misfortunate events over the last two weeks. I am a special needs pre-school teacher and I volunteer helping survivors of sexual violence. I was joking with my friends, “Where’s my karma!” They all agreed, in this situation, Trooper Hooker was my karma.

Thank you so much,

Jaime Pollack


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