Dear Governor Crist:
We would like to commend Lt. M. D. Hensley of the Florida Highway Patrol for his invaluable assistance.
On June 11, 2010, we were traveling through Florida on our way to a family wedding. We were victims in an auto accident with a gentleman driving a "borrowed" truck with a temporary tag and no proof of title or insurance. Since then, we have been unsuccessfully trying to trace the owner of the vehicle, using the vehicle identification number of the truck. One department would send us to another agency who would return us to the same department, both in Florida and in Georgia, the state of residence for us and the truck owner. We traveled in person and on the phone to over ten law enforcement agencies, talking with staff and leaving messages...all in futility until Lt. M. D. Hensley answered the phone. The differences between the Georgia laws and the Florida laws in regards to insurance, and the jurisdiction complications in gaining information from local or state law enforcement agencies, proved very difficult. Lt. Hensley immediately began tracing and retrieving the data on the multiple owners of the vehicle in question. When he, like us, could not resolve the matter, he took a personal interest and later called us back with more information. Due to his diligence, we are now in touch with the owner of the truck and are able to negotiate the steps in procuring the six thousand dollars worth of repairs needed for our vehicle.
We believe the effort and office acumen of Lt. Hensley brings much credit to the law enforcement community.
Stan and Charlotte Ellard