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Dear Sirs:

On Saturday, November 20, 2010, our daughter was traveling from Orlando where she has been a student at the Walt Disney World internship program, and was heading home to Fort Lauderdale when she was surprised by a flat tire on the Florida Turnpike nine (9) miles North of the Fort Drum Service Plaza.

Once she called home, we immediately placed a call to *347 to get help. I was told by an operator that answered the phone "I wasn't allowed to drive until I was able to change a tire on my own", and then said to me it would take someone any where from 15 minutes to 1 hour to get there. I gave her the description of my daughter's car, and the mile marker she was at.

I decided to leave Fort Lauderdale and head North to see if I could meet up with my daughter half way in the hopes someone would be there to help her. After traveling one hour, still, no one was there to help her. I then got on the Turnpike at Fort Pierce when Kayla called to say that a Trooper had stopped to help her out. I then headed to the Fort Drum Service Plaza to wait for our daughter. If it weren't for the fact that Trooper R. L. Barron had gotten there after two hours of waiting, we don't know what we would have done. We are SO thankful for Trooper R. L. Barron getting to our daughter and comforting her during this time. Trooper R. L. Barron followed Kayla to the service plaza and drove up to me and then again, he helped put air in the tire and comforted us all.

We will be forever grateful for what he has done for our family. We take for granted those Trooper's on our highway every day and don't realize the importance they are to us until times like this.

Thank you and Thank Trooper R. L Barron for his guidance on this day. Happy Thanksgiving to you all.

God Bless,

Ted and Elizabeth Ziel


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