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To whom it may concern:

On December 27, 2008, at approximately 1600 hours I broke down on I-95 about five miles north of Vero Beach with a flat tire that could not be changed by the roadside. I called AAA and they would not send a tow truck without me knowing exactly what mile marker I was at. They advised me to call FHP for assistance. I called The Dispatch center, advised the Dispatcher what I needed, and she said she would send a unit out to help. Approximately fifteen minutes later, Trooper Wallace arrived and gave me the information I needed. He also stayed with me until we were sure that I had help on the way. As a 30 year public service employee, I know the routine calls for service sometime seem trivial, but in a time of need, it was nice to see someone helpful show up. I would like to thank Trooper Wallace for his help, and if possible please thank the Dispatcher who assisted me. Thanks again.

Michael O’Brien, Captain
Broward County Sheriff’s Office
Department of Fire Rescue and Emergency Services


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