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To whom it may concern,

I want to express my sincere thanks to Trooper Tollman for his help last Thursday, June 4. My front passenger side tire blew out in a very dangerous area of 295 North as I was on my way to work. I was standing on the side of the road preparing to call AAA for help. Trooper Tollman arrived almost immediately and examined my tire. I told him that I was fine, and that I would call AAA. Trooper Tollman insisted on changing my tire himself. I was so very grateful for his kindness and professionalism. When he finished changing my tire, I asked for his name so that I could write to his superiors and compliment him on his prompt and courteous response to my situation. He said that was not necessary, but I insisted. Trooper Tollman is a wonderful example of the best of our public servants. He did not want my thanks or my praise, but I think that good deeds and acts of kindness need recognition.

Sincerely and gratefully,

Victoria McGlone

Victoria M. McGlone, Ph.D.
Florida Community College at Jacksonville North Campus
4501 Capper Road
Jacksonville, FL 32218


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