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Dear Sirs,

I want you to know that my family and I are very appreciative of the assistance provided by Tpr. Duran. He was fantastic!

Saturday night 9/5/09 my family was rear-ended by a stolen car whose driver fled the scene and escaped. Tpr. Duran called for a tow truck, got us a cab and waited at the scene until the cab picked my family up. The incident was very traumatic for my two sons age 2.5 years and 4 months. Trpr. Duran let my older son sit in the police car, see the lights and hear the siren. My son thought that was very cool and it helped to calm him down.

My wife and I were very impressed with Tpr. Duran and wish him great success in his career.


Todd Haynes, VP
Commercial Portfolio Manager
Orlando, FL 32809


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