To Whom it May Concern,
My name is Chuck and I would like to give you some feedback
regarding a traffic stop that happen a few weeks ago. I know that feedback
is always most effective when it happens soon after an incident so please
forgive me for allowing so much time to pass.
My family and I moved here from Seattle in late January. Since we have been
here my wife and I have commented many, many times on the horrible level of
customer service we've received here. From restaurants to hotels to the
local cable company is doesn't' seem to matter; businesses just don't seem
to understand customer service. Imagine our surprise then when we received
great customer service from a Trooper conducting a traffic stop!!
I was traveling northbound on US Highway 19 with my wife when Trooper J.S.
Bregon (ID 1575) stopped my wife and I for speeding. My wife and I were
headed to the beach to watch the sunset and get a much needed break from our
4 kids. I can't think of anything that could have ruined that moment more
then getting pulled over. But it didn't. Trooper Bregon was polite, kind
and courteous during the entire course of the traffic stop. In this case
Trooper Bregon chose to issue a warning instead of a ticket. Given our
speed when stopped and the speed limit he could have very easily given us a
ticket. Now I assure you I would have written this email even if I was
ticketed. We were that impressed with how we were treated.
If I would have gotten a ticket I would have sent a check in the mail and
that would have been the end of it. Ticket paid, money spent..life goes on.
And I'm sure I would continue to drive US 19 without paying too much
attention to the speed limit.
But I got a warning instead. And as odd as this may sound I feel for me
anyway, that it was much, much more effective. You see Trooper Bregon chose
to show me some respect. And I appreciate that. So now when I travel US 19
I try to pay extra attention to my speed. Not because I'm afraid of a
ticket but out of respect for a Trooper that respected me first.
Please pass on my appreciation to Trooper Bregon and I look forward to our
paths crossing again under different circumstances.