To whom it may concern:
I am writing this to say thank you to Sgt. Taylor for his respect and his wonderful demeanor toward me in a difficult time. My best friend (closer than a sister), was killed on I-95 on July 7th and when I telephoned Sgt.
Taylor he returned my call almost immediately. I felt like he almost understood the anguish I was feeling and he took the time to assure me that she did not die asa I was envisioning. While talking to him I felt as though he genuinely was sorry for my loss. I am in Pennsylvania and getting news like I did, and being so far away only compounded the helplessness I felt.
While it is my understanding that bitter things are being said about the accident, I pray he considers the source. Some people use the media as a way to get undue sympathy and neither Sgt. Taylor nor his colleagues have anything to second guess themselves about concerning the accident.
Karen Coll died doing what she would have always done, not consider herself and try to help someone else. I am grateful that Sgt. Taylor or the investigator had that uneasy feeling and sent the helicopter otherwise I don't think I could have grasped that thought.
Sgt. Taylor should be commended for his professionalism and caring. The FHP have a thankless job somedays and I would like to change that with just one small thank you. They took the time and put forth the effort to find Karen, I do not feel they did this as their "job" but because they knew she meant something to someone. The investigating team and first responders gave Karen more courtesy and respect than she's gotten in a long time, and for that I am eternally grateful.
God Bless and keep you safe.