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Dear Director Knight,
We would like to commend and thank Trooper Joseph Williams who offered kind service to us Tuesday night. We were on I-10 heading home to Pensacola when a rear tire blew. My sons and I were struggling to dislodge the spare tire beneath our minivan when Trooper Williams appeared. He offered helpful advice on how to free the tire and protected our family with his vehicle's flashing lights. It was a frustrating situation and his calm demeanor was just what we needed. Trooper Williams is a credit to the district he serves and the Florida Highway Patrol as a whole. Please pass along our thanks to him.

Lloyd, Julie, Grant, Erik Patterson
Pensacola, FL 32534


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