Dear Trooper Miller,
Yesterday, at approximately 12 noon, while heading southbound on the turnpike, south of the OBT entrance, I had to pull off the road because I was taken ill. While waiting for family to arrive on the scene to help me drive home, one of your troopers drove up next to my car. I had just enough strength to open my driver's window and advise him that I needed help. In the few minutes it took for the ambulance to arrive, this trooper assisted me and offered reassuring words and was there by my side as I was being placed in the ambulance. My symptoms could have indicated a heart attack or stroke, and I am only a 54-year-old woman. Hospital tests were inconclusive, but I am planning follow-up to find out what signals my body is sending me.
I do not know his name, but with the information above, I am sure that your logs will indicate his identity. This e-mail is my request to you to kindly thank him so much for being there, for coming at the right time (my sister-in-law was delayed on I-4 due to a major accident), and for staying with me until I left the scene. His presence and kind words were a great comfort in the midst of what for me was a very frightening experience.