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     To: fhp@flhsmv.gov

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1 December 2004

Dear Sir:

This morning I witnessed an accident on I-295 Northbound at the I-10 overpass in Jacksonville. Trooper Tyra Keplinger took my statement and handled the accident. I found her to be very courteous and professional. Although the accident did not involve injuries, it was an obvious case of "road rage" in which a tractor-trailer struck a car intentionally just for changing lanes in front of him.

Later, when I called the FHP station to find out how I provide her with a written witness statement, the dispatcher assured me she would call me back to let me know. She called me from her cellular telephone within 5 minutes and I asked that I send it or bring it to the station at 7322 Normandy Blvd.

In my opinion, Trooper Tyra Keplinger is an exemplary law enforcement officer and she is a credit to the Florida Highway Patrol. Please accept this letter of gratitude and commendation to her.

Thank you very much,

Stephen J. Hendrix

Jacksonville, Florida


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