Dear Maj. Duarte:
I am the deputy metro editor for the St. Petersburg Times, and I'm writing to tell you how much our reporters and photographers appreciate the professionalism and valuable assistance of your new public information officer, Trooper Coggins.
Tuesday's traffic tie up on the Howard Frankland Bridge was the latest example of how Trooper Coggins has proved a huge help to us in doing our jobs and informing the public. I'm sure he had a large number of requests from the media, and many things to do, but he found the time to get us the information we needed to contact drivers to reconstruct the accident -- something that's very important for a good newspaper story. At some periods in the past, this kind of information might have been delayed until the final press release was ready, many hours later. In some instances, we haven't been able to get certain basic details about non-fatal accidents even in the same day. But Trooper Coggins has been invaluable in recent weeks in getting timely and complete information in matters handled by the Highway Patrol. This makes such a difference for us, in being able to write accurate and clear stories within our deadlines.
I just wanted to let you know that his hard work is very much appreciated by our staff and helps us better serve our readers.
Deputy Metro Editor/Days
St. Petersburg Times