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Ever notice how folks are quick to complain but slow to compliment? I for one, am guilty of that scenario far too many times.

Let me tell you about one of your Officers. Late last night Officer Strickland, who is from your office in Marianna, stopped me as I was on my way home. At first I couldn't figure why I was being pulled since the old truck I was driving wasn't capable of speeds much beyond the posted limit.

Greeting me with a million dollar smile and a handshake, Officer Strickland said "Sir, there is absolutely no way you could know this but, you have a tail light out on your truck." His warm personality and incredibly courteous behavior made me feel completely at ease.

Gentlemen; if this young man is an example of your customer relations training program, then I say "Congratulations!" If, on the other hand this gentlemen in unique among his peers, then he should be cited for his exemplary behavior.

Jerry Wynn
Chattahoochee, Fl

 


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