June 26, 2009
TO: Tax Collectors and License Plate Agencies
FROM: Carl A. Ford, Director
Division of Motor Vehicles
SUBJECT: June 2009 FRVIS Release
The June Release was sent to all test sites on June 20, 2009. The statewide release is scheduled for download the weekend of June 27, 2009.
Attached is a copy of the modification log that you should read over and familiarize yourselves with prior to the release. The modification log is a tremendous help in understanding the changes in FRVIS.
If you encounter any problems related to the release, please check the FRVIS Release Issues Board to determine if the problem has already been reported, and if so, if there is a work-around. If the problem is not on the log and you still have questions, please call your Help Desk Representative.
1) A new voluntary fee, Florida Sheriff’s Youth Ranches, has been added to the voluntary contributions screen.
2) Beginning on July 1, 2009, FRVIS will systematically remove $1 during Original Registration and Regular Renewal if any customer on the registration is still eligible to receive his credit from the Collier Settlement Agreement. It will also give this credit during Registration Transfer, Registration Replacement, and Transfer of Veh/Vessel Ownership if the registration expiration date is extended for 12 or more months. This credit will be shown as a negative amount on the fee screen as Collier Settlement Credit. Please refer to the Collier Settlement Q & A for additional explanation.
3) Mail transactions will give the Collier Settlement Credit only if the registration was assigned to one of the registrant’s during the renewal notice process where the credit was calculated into the fees quoted on that renewal notice. In order to keep the fees calculated by FRVIS matching the fees quoted on the renewal notice, once a customer has been assigned a registration where he will get his credit, he is no longer eligible to receive the credit on any other registration.
4) Customers will not be assigned to a registration until the October renewal notices are pulled around the middle of August. Be sure to process all mail-in renewals with expiration dates in July, August, and September using a mail transaction to avoid having an overpayment amount.
5) To view the status of a customer’s Collier Settlement Credit, make a Customer Inquiry, click on Menu, and choose Collier Settlement Inquiry. The customer will have one of the following statuses:
a. Blank – the customer is not eligible to receive the credit
b. Applied – the customer has already received his credit. Press the button beside the Applied Date to view the registration history transaction where the credit was applied.
c. Assigned – the customer has been assigned a registration where the credit will be applied when that registration is renewed. Press the button beside the Assigned registration number to view the details of the registration that has been assigned to that customer.
d. Qualified –the customer has extended the registration period, since July 1, 2009, on at least one of his registrations where he did not receive his credit. He actually overpaid on this transaction because his credit was not applied. If he has not received his credit by July 1, 2010, he will be assigned a registration where he can receive credit for the overpayment he made on his qualifying transaction. Press the button beside the Qualifying Date to view the registration history transaction where the customer qualified to receive credit for an overpayment made during the credit period.
e. Qualified and Assigned – the customer qualified to receive credit for an overpayment he made on one of his registrations. After qualifying, he was assigned a registration where he has a 2nd opportunity to receive the credit when the assigned registration gets renewed. Press the button beside the Assigned registration number or the Qualifying Date to view the additional information.
f. Expired – the customer failed to renew any registration during the credit period and has therefore lost the eligibility to receive the credit.
6) Contact your DMV Help Desk representative for assistance with the following situations:
a. A customer has proof that he is eligible for the Collier Settlement credit, but his status is blank
b. A customer does not plan to renew the registration that has been assigned to him, but has a different registration that he will be renewing
c. Void of a transaction has caused the customer’s status to be compromised so that he is no longer assigned to a registration where he will get his credit.