DIVISION OF MOTOR VEHICLES
To: Tax Collectors and License Plate Agents
From: Carl A. Ford, Director
Subject: Duplicate Registrations Available on E-Commerce
Advisory Date: 01/09/07 Implementation Date: 01/16/07
Advisory Number: R07-01
In an effort to improve customer service, Go Renew has been enhanced to allow a Duplicate Registration transaction. This transaction will give the customer the option to correct their address on record. If the tax collector is using new equipment, a “VOID” decal will no longer be issued for Duplicate Registration transactions, as all Duplicate Registrations now print on plain paper. If the tax collector is still using old equipment, a “VOID” decal will be printed on the Duplicate Registration. E-commerce will automatically charge a mail fee of $0.65 in addition to the Duplicate Registration fee.
Go Renew will only issue a Duplicate Registration for the current year. Therefore, if a Duplicate Registration is needed for a prior year, the customer must contact the tax collector’s office for issuance.
If you have any questions regarding the above information, please contact you Tax Collector Help Desk.