TO: Tax Collectors and License Plate Agencies
FROM: Carl A. Ford, Director
Division of Motor Vehicles
SUBJECT: Helpdesk Hours of Operation
As a result of an extensive review of the Helpdesk telephone logs, we have determined that keeping the Helpdesk open until is not cost effective based on the small number of calls received between and This should have very little impact on your offices since the Helpdesk has averaged less than 2 calls a night between and
for the past year. Making this change will allow us to have more consultants available to assist you during peak hours.