TECHNICAL ADVISORY

DIVISION OF MOTOR VEHICLES

_______________________________________________________________________________________

To:  Tax Collectors and License Plate Agents

From:  Carl A. Ford, Director

Subject:  Electronic Title Process

Advisory Date:  06-18-07                              Implementation Date:  Immediately                                   

Advisory Number:  T07-03

___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

 

                        The first phase of the electronic title process will be implemented in the very near future.  Listed below are the changes for this.

 

§         When an electronic lien is satisfied, the title will remain electronic, unless there is an out of state “mail-to” address or the owner’s mailing address is out of state.  If the mailing address is out of state, a paper title will be printed.

 

§         The owner can request a paper title be printed (at no charge) through their local county tax collector’s office or through the department’s website.  A new transaction, Print Electronic Title, has been added to FRVIS to process requests for paper titles.   The owner may also request a fast title by paying the $7.00 fee.  An application is not required to process this transaction.

 

§         If the lienholder wants the title to be printed (not satisfying the lien) for pick up, they may continue to use the expedited process.  This will be processed using the Print Electronic Title transaction and the $7.00 fast title fee should be collected.

 

§         Owners will not need to request a paper title if they trade their vehicle into a Florida dealership.  The dealer will be able to verify that they are the owner of the vehicle and the title is electronic through the department’s website.  Once verification is made, ownership can be transferred to the dealer using a secure reassignment form.  Form HSMV 82994, Motor Vehicle Dealer Title Reassignment Supplement, has been revised to a more general form that will allow owners to transfer ownership to the dealer when the title is electronic.  The dealer can then continue to use reassignment forms to reassign to other dealers.  The dealer will still be required to complete an application for the end purchaser and submit all other required documentation, with the exception of the certificate of title.  

 

§         A duplicate title transaction cannot be processed if the status is “Electronic.”

 

The following procedures are being revised and will be posted prior to implementation:

 

·         TL-05, Duplicate and Lost In Transit Titles

·         TL-11, Transfer of Florida Certificate of Title

·         TL-12, Duplicate and Lost In Transit With Transfer

·         TL-32, Notice of Lien, Subsequent Lien, Lien Actions and Judgment Liens

·         TL-33, Lien Satisfactions and Alternate Methods of Removal of Recorded Liens 

 

            A notice will be sent to current ELT participants and dealers to inform them of the changes. 

 

                        Attached are the notices, along with a sample of the letter that will be mailed to the owner when the electronic lien is satisfied, for your information. 

 

                        We appreciate your cooperation as we implement this process and look forward to working with you to make it the best it can be.

 

                                If you have any questions or need further assistance, please contact your Tax Collector Help Desk Representative.

 

CAF/ddh

Attachments

 

 

 

 

 

Sample Letter to Dealers

 

 

DATE:                      

 

TO:                  Florida Dealers

 

FROM:           William H. Rankin, Chief

                        Bureau of Field Operations

 

SUBJECT:      Electronic Title

 

 

The Division of Motor Vehicles is moving forward with the expansion of the electronic lien process to an electronic title process.  An electronic title is a title that exists only in electronic form on our database.  The ELT process allowed lienholders to divest themselves from the paper process of maintaining their lien portfolios and proved that the concept of paperless titles is a viable one.  We currently issue in excess of 5,000,000 paper titles per year.  With the implementation of the electronic title process, there will be a substantial reduction in title paper usage resulting in significant cost savings to the state and the consumer.  E-Title is the next step towards accomplishing a paperless title system.

 

Approximately 20% of the more than ten million records we have with liens are electronic.   Our plan calls for all titles to eventually be electronic unless a paper title is specifically requested.  We anticipate that this process will be implemented in several phases. 

 

Phase I

 

                        When the title has an ELT lienholder and the lien is satisfied, the department will notify the owner that the lien has been satisfied via a congratulatory letter (copy attached) and the title will remain electronic unless the owner requests to have a paper title issued.  The notice will also inform the owner of the procedures for using an electronic title when trading the vehicle to a licensed dealer and how to obtain a paper title certificate if they desire one.

 

§                     The customer can request the title to be printed centrally at DMV, free of charge, through the DMV website or by visiting their local tax collector’s office.  Titles requested through this method are generally mailed within two days of receipt of the request.

§                     The customer can request an expedited title at the tax collector’s office by paying the $7 fast title fee.

§                     If the dealer’s mailing address is entered by the electronic lien holder when the lien is satisfied, the congratulatory letter will be sent to the dealer.

 

            Form HSMV 82994, Motor Vehicle Title Reassignment Supplement, has been modified to allow the owner to reassign ownership when a vehicle is traded to a dealer.  The dealer could then continue to use reassignment forms until the vehicle is sold at which time you would use the reassignment form to transfer ownership to the new purchaser.  The purchaser would still be required to complete an application and all other required documentation would be applicable. 

 

Dealers must make sure the lien has been satisfied before reassigning the vehicle to another dealer or a new purchaser.  This can be accomplished by visiting the department’s website at http://www.flhsmv.gov/ and clicking on the “Motor Vehicle Check” pushbutton or you may call Customer Service at (850) 617-2000 and request a PIN number so that you can make inquiries via the telephone on motor vehicle ownership and lien and brand information.

 

Auctions may require dealers to submit a paper title in case the vehicle is being shipped to another state.  Dealers and auctions will be allowed to request a paper title by presenting the original form HSMV 82994, Motor Vehicle Title Reassignment Supplement, to the Tax Collector’s Office.  The dealer can request an expedited title at the tax collector’s office by paying the $7 fast title fee.

 

Records Inspections

 

                        For a while, we will deal in both paper and electronic titles.  The records you are required to keep in your deal jackets will not change except when a title is electronic.  When the title is electronic, the dealer will be required to maintain a copy of the reassignment form in your files as reasonable proof of ownership.  You should also keep the congratulatory letter and printouts from the HSMV website, if applicable.

 

Benefits of E-Title

 

·                     Elimination of a duplicate or duplicate with transfer.  Instances of fraud are more common on duplicate transactions.

·                     Reduce the number of lost and returned unclaimed titles.

·                     Reduce the need for a form HSMV 82995, Secure Power of Attorney. 

·                     Cost effective.

 

The State of Virginia is also actively exploring the expansion of a paperless process.  They have petitioned the National Highway Traffic Safety Administration (NHTSA) to allow for odometer disclosures to be made electronically, through a secure process, rather than on a secure form.  Approval of this proposal will permit further expansion of a paperless process while protecting the public from fraudulent odometer disclosures.

 

With the recent focus on motor vehicle data security and the benefits already realized from the ELT process, an all-inclusive electronic process is going to be the wave of the future in the motor vehicle industry.  In order to continue our proactive efforts to provide the most cost effective and efficient customer service possible, it is our intent to be a leader in the implementation and promotion of this process.

 

If you have any questions regarding the e-title process, contact your local DMV Regional office.

 

 

 

 

 


Sample Letter to ELT Participants

 

IMPORTANT NOTICE TO ELT PARTICIPANTS

 

 

            The Division of Motor Vehicles is moving forward with the expansion of the electronic lien process (ELT) to an electronic title process.  This will require some minor changes to the exchange of information between the department, ELT participants and third party providers.  Your third party provider has been contacted concerning these changes.

 

            When a title has an ELT lien holder and the lien is satisfied, the department will notify the owner that the lien has been satisfied and the title will remain electronic until the owner requests to have a paper title issued.  A copy of the notice that will be sent to the owner when the lien is satisfied is attached.  Owners will not need to request a paper title if they trade their vehicle into a Florida dealership.  The dealer will be able to verify that they are the owner of the vehicle through the department’s website at https://services.flhsmv.gov/MVCheckWeb/ and ownership can be transferred to the dealer using a secure reassignment form. 

 

 Lien holders will continue to be allowed to enter a mail-to address when someone other than the owner needs to be notified that the lien has been satisfied.   The only time the expedited process should be used is when the record is converted to paper, without the lien being satisfied, and the lien holder wants to pick the title up from the tag office the following day rather than having it mailed to them. 

 

            With the recent focus on motor vehicle data security and the benefits already realized from the ELT process, an all-inclusive electronic process is going to be the wave of the future in the motor vehicle industry.  In order to continue our proactive efforts to provide the most cost effective and efficient customer service possible, it is our intent to be a leader in the implementation and promotion of this process.

 

            We appreciate your cooperation as we implement this process and look forward to working with you to make it the best it can be.

 

            If you have any questions or need additional information, please contact our Customer Service Center at (850) 617-2000.

 

 

 

 

 

 


Sample Letter to Owner

 

 

DATE

 

 

NAME

ADDRESS

CITY, STATE, ZIP

 

Title Number: 12345678

Vehicle Identification Number: 1FABP234567AR11213141                          

Year: 2002    

Make: CHEV   

 

Dear Customer:

 

            Congratulations!  The lien on the vehicle described above has been satisfied.  Your title will remain electronic unless you request that a paper title be printed.

 

Electronically maintaining the title to your vehicle eliminates the risk of losing it and having to pay title fees to obtain a duplicate.  It is also an effective fraud deterrent because potential thieves will not have access to your title.

 

            You may request that a paper title be printed at any time, at no charge.  Paper titles are generally mailed within two (2) days of receipt of the request.  To request a paper title, visit your local county tax collector’s office or use the following Division of Motor Vehicles website:

                        www.flhsmv.gov/hsmvindex.html

 

If you wish to obtain a paper title immediately, many tax collector offices offer same day title printing for $7.00.

 

            You do not need to request a paper title prior to trading your vehicle with a Florida dealership.  The dealer will be able to verify that you are the owner of the vehicle through the department’s website at

www6.hsmv.state.fl.us/rrdmvcheck/mvcheckinq

 

If this letter is being received by a new lienholder following the satisfaction of a prior lien, you, the lienholder, must submit form HSMV 82139, Application for Notice of Lien / Reassignment of Lien or Notice to First Lienholder of Subsequent Lien. This form must be properly completed by the owner of record before the new lien can be added.

 

Our goal is to provide our customers with the most cost effective and efficient service possible.  The electronic title process brings us one step closer to that goal.

 

If you have any questions concerning this process, you may contact your local county tax collector’s office or you may contact our Customer Service Support Center at (850) 617-2000.