September 24, 1997

TO:              All Fire and Casualty Companies Authorized to do Business in Florida

SUBJECT:   Update of Vehicle insurance policies on the Database - Transaction 20

The Division of Driver Licenses is mailing out postcards to all vehicle owners whose policies can not be verified on our data base. A sample of the postcard is enclosed. These cards are being mailed with registration renewal notices, approximately 90 days prior to the vehicle owner's registration deadline.

As you will see from the sample postcard, we are instructing the vehicle owners to contact you to ensure that their policies are updated electronically, or manually by companies with limited number of policies, on the insurance file on our data base. However, we believe that most of your customers will probably call their local agent when they receive this postcard. Many agents are still not aware of the procedure for the electronic update of policies.

Please inform all your agents in Florida that when they receive this postcard from their clients, they should forward them to you for a transaction 20 update.

We have already started receiving these postcards from some of your agents and clients when they should have been forwarded to you. Each card that is received in the department will be forwarded to you for a transaction 20 update.

Your cooperation in this regard will be highly appreciated. Should you have any further questions please feel free to contact Mr. Joe Glover at (850) 488-2545.

Florida Department of Highway Safety and Motor Vehicles

We are unable to verify Florida insurance coverage on your 97 FORD
AABBCCDDE12345678 . Remember, you will need to provide
Florida insurance coverage information when renewing your license plate. You may
wish to contact your insurance company and verify that your policy has been
electronically filed with our Department.

Failure to provide proof of insurance coverage will result in your driver license,
license plate(s), and registration(s) being suspended. If you contest these require-
ments, you may request an administrative hearing by calling (904) 488-7135.

http://www.state.fl.us/hsmv